Are you tired of slow loading times and poor user experience on your WordPress site?…
We began our Cloudways journey over a decade ago, and today, we proudly host over 86K customers with 570K websites. Over the past 5 years, we’ve made several significant improvements and updates to Cloudways, such as improved staging and backups management, adding Premium Intel servers from DigitalOcean, launching the Cloudflare Enterprise add-on, and the SafeUpdates feature for WordPress.
Our value to our customers has always been about offering great hosting performance, market-leading support, incredible ease of use, and competitive price. To continue providing you with the best-in-class experience, we are raising our prices for the first time since 2017. We remain committed to our plans being extremely competitive versus other hosting providers and to transparent, flexible, and pay-as-you-go pricing.
Additionally, in certain geographies in line with local regulations, Cloudways will start to add local tax to your account charges. The new rates and tax charges will bill from April 2023. All the details of the tax rates by country and state are available here.
At Cloudways, we continue to invest in growing our customer support and platform operations teams to maintain the industry-leading customer satisfaction score we believe all our users deserve. In addition, we are investing in our product and are planning many customer-led innovations and enhancements. Since we joined DigitalOcean in September 2022, we have continued our user-focused momentum: we’ve been ranked the #1 managed hosting provider on G2, have been awarded the best WordPress hosting service in the WP Awards, and are proud to have a customer satisfaction score of 96% based on feedback from users like you.
Thank you for being a part of our customer community and for giving us the chance to streamline your access to the cloud.
If you have any questions about the upcoming pricing changes and tax charges, please…
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